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- #THINKING ROCK IPHONE SYNC INSTALL#
- #THINKING ROCK IPHONE SYNC SERIAL#
- #THINKING ROCK IPHONE SYNC UPDATE#
It seems like Windows can find the iPhone, but I'm suspicious it might be routing it as the wrong type of device.Īfter uninstalling iTunes and/or the iPhone drivers Windows will often install a driver update. The iPhone will always charge when connected to the PC. The iPhone seems to be found by Windows and shows up as a device with "Internal Storage" in File Explorer.
#THINKING ROCK IPHONE SYNC SERIAL#
My Apple Mobile Device USB driver listings fall under "Universal Serial Bus devices" and Apple's support page implies they should be found under "Universal Serial Bus controllers". Some things I've noticed that might be part of the problem: This (and that it's happened on two different iPhones) leads me to believe it's a problem with the installation on my PC. By that I mean iTunes sees the device consistently and prompts me to sync it. I've tried connecting to a laptop short of actually syncing the different library there, and it seems to function normally. Updating or reverting iTunes has not had much noticeable impact. Like with iOS this has been a problem with each version of iTunes since I first noticed the problem. I am currently using the stand-alone installer. I have tried the Windows 10 App Store version to see if it made a difference, it did not. I use the Windows 64bit installer directly from iTunes. ITunes is up to date and is kept up to date with the current available version. It has existed as a problem for me since that iOS update. It was first noticed after iTunes removed the manual sync option on iOS which is how I would typically sync before. It used to be easier to work around, now I'm often unable to successfully sync at all. The problem has existed for me across many versions of iOS to varying degrees. This has impacted a previous phone (iPhone 7 Plus) and my current iPhone (iPhone 12 Pro Max). Multiple calls over several hours on the phone with Apple Support. I've uninstalled and re-installed the drivers for the iPhone, either manually using "usbaapl64.inf" as per the support page or using the Apple Mobile Device Support from the iTunes.exe installer. Uninstalled iTunes using Revo Uninstaller (to remove left over remnants the standard uninstaller leaves behind).įollowed the steps listed on Apple's "If your computer doesn't recognize your iPhone, iPad, or iPod" support page. Uninstalled iTunes using the normal uninstaller. Removed all other USB devices, tried different USB cables, tried different USB ports, tried both the old USB2 cable and the USB-C cable. Verified that Windows is recognizing a USB device is connected. ITunes will not reliably sync automatically over Wi-Fi despite this option being on. ITunes will frequently stop syncing and iPhone will disappear from iTunes after syncing has begun. ITunes will not reliably see iPhone when it is connected. ITunes will not reliably sync when iPhone is connected. ITunes will not automatically launch when iPhone is connected.
#THINKING ROCK IPHONE SYNC UPDATE#
Edit - I think I fixed it, update at the end of post.
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