Postage to return the parcel to us is at your own cost, however if you have asked for an exchange of an item, we will send the replacement item to you free of charge. Refunds will be processed within 10 working days from receipt back into our warehouse. Refunds are paid in the manner in which the payment was accepted.
Returns are accepted for 30 days from dispatch of parcel. Garments sent back for return must be in the same condition as sent out, with tags attached. Normal wear and tear is not considered a manufacturing defect. In the case of international orders, we will reimburse freight costs once the item has been evaluated and deemed defective. If the defect is confirmed your product will be replaced or you will be fully refunded. Email your faulty garment return request, along with photographs of the garment in question to have a customer support team who monitor these emails throughout the day Monday to Friday. Once the product is returned, we undertake an evaluation process confirming the manufacturing defect.
Should you receive a product that you believe to have a manufacturing defect, please contact us to arrange free return delivery of the item in question. * Sorry, but we do not accept exchange/refund requests for underwear.Īll Swanndri garments are closely scrutinised prior to dispatch to ensure the highest standard of quality. Include your packing slip and a brief note explaining the return, then send to: If you are not completely satisfied with any product*, we will gladly refund or exchange for another size or colour - just return to the below address within 60 days of purchase, in its original condition. “The interaction between the tweets and the artwork is simply amazing – the animations breathes life into the tweets.Every Swanndri garment reflects our total commitment to quality. “Suddenly all eyes are on you, having not only people on the street see you walking, but within the installation itself the faces of the twitterati waiting their turn are lined along the runway in the playful illustrations, enjoying the show.” adds illustrator Jonathan Calugi.
“The user (in the street, in front of the installation) becomes the protagonist of the installation”, explains creative director Francesco Bernabei, “one minute he walks the Rifle runway in the installation, and the next minute he may be wearing the same Rifle Jeans in the real world.” All you need to do is tweet #RIFLEJEANS to see your face appear in the illustrations, waiting to walk the runway at the store window. The twist is the installation invites you to walk the runway yourself, dressed head to toe in Rifle. It’s basically a lookbook for the Rifle collection – you get to see all new items, as if you are standing at the first row of a fashion show. The installation is a fluid frame bringing real life and a social platform like Twitter into one. When Rifle approached us with the task to showcase their Fall/Winter Collection in a new, unique way, we thought an interactive installation would be the perfect way to bring modern day digital story-telling to traditional fashion shows. Rifle Jeans stands for the perfect mix of contemporaneity and all-Italian heritage in a total look for men and women. All they had to do was to tweet #RIFLEJEANS. Displayed at the opening party for the first Rifle flagship store at Milan, the installation transformed passers by into models walking the Fashion Week runway.
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